Crossing the Digital Divide Multinationals are leveraging Internet technology to build bridges to suppliers in developing economies By Charles Jackson
For years, large multinational corporations have adopted an effective strategy of offshoring key operations to countries with advantageous labor environments to remain competitive in international markets. In doing this, many of these companies have been forced to "surrender" the world-class supply chain practices they've implemented, or aspire to implement, throughout the rest of their enterprises.
These large multinational companies have gained access to the developing world's labor pool and successfully transitioned and enlarged their supply chain community without sacrificing quality, surety of supply or customer loyalty. But there has been an unintended consequence. They have created a digital divide.
Deon Mocke, Quadrem Africa's regional vice-president, says global standards made sense in an electronic marketplace. "In an e-marketplace we are in a unique position to bring economies of scale through coding and item description for spend analysis and procurement. For example, we can apply global standards in coding regimes for catalogues."
Dallas and Amsterdam – 23 April 2008 – Gartner, Inc. has positioned Quadrem International in the Challengers Quadrant of the Magic Quadrant for Sourcing Application Suites, 2008.
According to the report by Gartner Analyst Debbie Wilson, "These vendors (Challengers) have phenomenal references because they are attentive to their customers and deliver solid products that work. ….the sourcing applications of these vendors are more likely to be adopted as divisional or regional solutions than others, often because of lower prices compared with the competition. Challengers lack the portfolio breadth of vendors in the Leaders and Visionaries quadrants, often following what their customers request to create their road maps."
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